Oakham Physiotherapy Clinic

Complaints Policy

We value feedback and are committed to addressing your concerns fairly and promptly.

At Physiohands Ltd trading as Oakham Physiotherapy Clinic, we are committed to providing the highest standard of care. If, for any reason, you are not satisfied with the service you have received, we encourage you to let us know so we can address your concerns quickly and fairly.

How to Make a Complaint

Please put your complaint in writing and address it to:

Paula White, Clinical Director, Oakham Physiotherapy Clinic, 17A Station Road, Oakham, Rutland, LE15 6QT

Alternatively, you may email:

admin@oakhamphysio.co.uk
To help us respond promptly, please include your name, contact details, and as much information as possible regarding your concern.

Our Response
You will receive an acknowledgement within 24 hours of us receiving your complaint.
We will aim to provide a full response within 10 working days.
If further investigation is required, we will keep you updated on progress and timescales.

Contact Details

Oakham Physiotherapy Clinic

17A Station Road, Oakham, Rutland, LE15 6QT

Phone:

01572 756726

Physiohands Ltd (t/a Oakham Physiotherapy Clinic) is registered with the Information Commissioner’s Office (ICO) and Companies House, England & Wales, Company No. 6909153.